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AI & Automation · September 15, 2025 · 6 min read

How AI-Powered Chatbots Increase Conversions in Online Stores

The landscape of digital commerce has changed. Customers want prompt answers, and the cost of making them wait is measured directly in conversion rate.

Why this matters now

This piece sits in Kirshi's AI & Automation series, published on September 15, 2025. It looks at the practical engineering and commercial decisions behind the headline — what actually changes for a team building or buying in this space, and what tends to go wrong when the decision is made on enthusiasm rather than evidence.

The Kirshi view

We build AI, IoT and custom software for enterprises and startups across twelve countries, and our position on most of these topics is shaped by what survived contact with production rather than what demonstrated well. Where we think a technology is being oversold, we say so — and where it genuinely changes the economics of a problem, we say that too.

Published September 15, 2025 AI & Automation 6 min read Kirshi Technologies
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